Privacy Policy

Scan & Model - Privacy Policy

Introduction

Scan & Model Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

We are:

Business name: Scan & Model Limited
Registered Address: Tythe House, 20-21 The Tything, Worcester WR1 1HD
Email: info@scanandmodel.co.uk
Phone: 01905 20134

We are the “data controller” for the personal information we process.

What personal data we collect

We may collect and process the following information:

Name
Email address
Telephone number
Address / site location details
Company name (if applicable)
Payment and invoice details
Any information you provide in correspondence with us

How we collect your data

We collect data through:

Direct enquiries (email, phone, website forms)
Client onboarding and contracts
Project communications
Invoices and payments
Cookies and website analytics

How we use your data

We use your personal data to:

Respond to enquiries
Provide surveying and related services
Manage client relationships and contracts
Issue invoices and process payments
Maintain business records
Meet legal and regulatory obligations

Legal basis for processing

We process your data under one or more of the following lawful bases:

Performance of a contract
Legal obligation
Legitimate interests (e.g. running and improving our business)
Consent (where required, such as marketing emails)

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

We may store data:

Securely on password-protected devices
In encrypted cloud storage
With trusted third-party service providers (e.g. accounting software)

How long we keep your data

We retain personal data only as long as necessary for:

Providing services
Legal, tax, or accounting requirements
Dispute resolution

Typical retention period: [e.g. 6–7 years for financial records]

Sharing your data

We may share your data with:

Accountants
IT or cloud service providers
Subcontractors working on your project (if applicable)
Legal or regulatory authorities if required by law

We do not sell your personal data.

Your rights

You have rights under UK GDPR, including:

Access to your personal data
Correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing

To exercise these rights, contact us at: info@scanandmodel.co.uk

We may use cookies to improve website performance and understand usage. You can control cookies through your browser settings.

If you have any questions about this policy or how we handle your data, contact:

Email: info@scanandmodel.co.uk
Phone: 01905 20134

Address: Tythe House, 20-21 The Tything, Worcester WR1 1HD

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the ICO:

ICO complaints page